What is your return policy?Updated a month ago
We hope you love your Blueland products – but if for some reason that’s not the case, we offer free returns on orders shipped within the US within a 100 day window after they’re shipped. Click to return an order. The 100-day window begins on the day the product is shipped and returns must be shipped within 15 days after return label instructions are issued to you.
To be eligible for a return, your item must be returned to us with all components of the product being returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The credit will automatically be applied to your credit card or original method of payment within 5-7 business days. Just a heads up: we do not refund any donations made to non-profit partners, or original shipping fees. Additionally, kits cannot be partially refunded or exchanged.
Please note, anything that is marked 'Final Sale' is not eligible for return.