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Our Subscriptions

How do I access my subscription settings?

You can log in to your account by clicking “Log In” on the mobile menu or “Account” in the top right on a computer. If you do not have an account, you can either access through inputting the same e-mail address you used to purchase your subscription

How do I make changes to my Blueland subscription?

To make any changes to your subscription, log into your account on our website and select ‘My Subscriptions’.  You can then:. 1. Add a product - The Subscription page will present items that you can add as one time or subscription. **Note**: Limited

How does my Blueland subscription work?

It's simple! First, pick which product(s) you'd like to purchase and select the quantity (FYI we provide recommended quantities based on your household size; 1-2 people or 3+). Once you've placed an order for your subscription(s), you will receive yo

How much does shipping cost on subscription orders?

-Shipping on all domestic (US) based orders under $45 is $1.99. -Shipping on all domestic (US) based order over $45 is free. -For Canadian subscription orders shipping is $8.99

Can I change the frequency of my subscriptions?

In an effort to constantly prioritize sustainability, all subscriptions ship together every 3 months, and we don’t offer the option to change cadences on a product basis.  That being said, you can easily manage what you receive, when you receive it,

What do I do if I need more Blueland products before my next refill order?

If you’re running low on any of your products, you can log into your account and select “Order Now” for your next subscription box. If you don’t need all of your products, select “Manage this Subscription” under the product(s) you want to skip, and t

How do I update my billing address, shipping address, or credit card information for my subscription?

To update your addresses or payment information, log into your account, and select “Subscriptions”.  Once you are in the Subscription Portal, on the right side of the page select “Address & payment details” you will be able to update your shipping, a

Will I get a reminder email before my next shipment?

Yes, you will receive a reminder email 5 days before your refill subscription order is processed and shipped.

If I sign up for a Blueland subscription, will it renew automatically?

Yes, your subscription will renew automatically every 3 months. If you want to modify your box, you can change its shipping date or fully skip your next box. You can also skip or cancel your individual product subscriptions. To do this, simply log in

Will I be charged for canceling my Blueland subscription?

Nope. You can cancel your subscription free of charge. Refill orders are processed on the day of the month that you began your subscription. To cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed

Do I have to sign up for a Blueland subscription?

No!  All of our products are available as one-time options, and a subscription is not a requirement to purchase our products.

When is my card charged?

For all Blueland orders, your card will be charged when the order is processed. Subscriptions are processed on the day that they’re scheduled to ship. You can view your next scheduled shipping date in your account under 'Subscription'.

Can I gift a Blueland subscription to a friend?

While we don't have a formal gifting option at this time, you can set up a subscription using the recipient's email and shipping address, but use your credit card information.

Can I apply a gift card to my next payment for my upcoming refill order on my Blueland subscription? (No change required)

No, at this time you cannot apply a gift card to your subscription refill purchases.

I have more questions on my subscription

Can’t find what you’re looking for?  Shoot us a note at [email protected] and we’ll get back to you ASAP!