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We make accessing your autoship subscriptions easy! You can log in to your account by clicking “Log In” on the mobile menu or “Account” in the top right on a computer. If you don’t have an account, you can create an account and password using that sa
To make any changes to your autoship subscriptions, log into your account on our website and select ‘Autoship’. You can then:. 1. Add a product - The autoship page will present items that you can add as one time or recurring. Note: Limited Time or S
While we’ve removed the individual ‘Delay’ and ‘Reschedule’ options to keep your autoship subscriptions shipping together (= less waste and shipping emissions!), you can skip your full upcoming order, until your next scheduled shipment. For shorter d
Too much product? While you can’t delay or reschedule individual products anymore, you can skip individual products for 3 or 6 months, until your next shipment. If you’d like a delay shorter than 3 months, skip all other autoship items and adjust the
To reduce our environmental impact, we’ve consolidated any new autoship subscriptions with your existing ones —meaning they will ship out together if they’re within 45 days of one another, on the earlier date. This means less packaging, fewer transit
To update your addresses or payment information, log into your account, and select “Autoship”. Once you are in the Autoship Portal, on the right side of the page select “Address & payment details” you will be able to update your shipping, and billin
Yes! We offer shipping every 3 or 6 months to give you more flexibility. If you’d like to adjust your delivery schedule, simply head to the 'Autoship' tab and click 'Manage' under the item(s) you wish to edit. From there, select your preferred delive
Need only one product now? Simply skip the products you don’t need at the moment and use the Order Now feature!. You can also up the quantity for any of your subscription items. Just click 'Manage' and change the quantity to your desired amount!
If you’d like to adjust your delivery schedule, simply head to the 'Manage Autoship' tab and click 'Manage' under the item(s) you wish to edit. From there, select your preferred delivery frequency and hit 'Save changes.'
Nope; you can cancel your autoship subscription free of charge! Refill orders are processed on the day of the month that you began your autoship subscription. To cancel your autoship, those changes need to be made by 12 PM EST the day before the orde
While you can't reschedule individual products anymore, you can simply skip the products you don’t need at the moment and use the Order Now feature!
At this time you cannot apply a gift card to your autoship refill purchases; we hope to offer more options in the future!
Can’t find what you’re looking for? Shoot us a note at [email protected] and we’ll get back to you ASAP!