When do my account credits expire?Updated 16 days ago

Autoship subscription credits will be active in your account for 1 year after they are issued, as long as at least one subscription is active. Once all subscriptions are inactive, you'll have 7 days to reactivate your cancelled subscription or create a new subscription before your credits permanently expire. 

If you have any issues using your credit, just send us a message and we'd be happy to help!