How do I make changes to my Blueland subscription?Updated 7 months ago

To make any changes to your subscription, log into your account on our website and select ‘My Subscriptions’.  You can then: 

1. Add a product - The Subscription page will present items that you can add as one time or subscription. Note: Limited Time or Seasonal offerings may not be available as one-time add ons!

 2. Order Now - Running low on all your products? Select “Order Now” to process all of your subscriptions for shipping now. Need only one product now? Simply skip the products you don’t need at the moment and use the Order Now feature! 

3. Skip Box- Don’t need your next box?  In your account, click “View Upcoming Orders” and simply select “Skip” under your next order. We’ll skip this box and process your next one in 3 months! 

4. Skip Product- Need your Laundry Detergent Tablets in this box, but not your Dish Soap Refills? You can skip individual products for up to 3 months, until your next shipment. For shorter delays, skip all other subscriptions and adjust the shipment date for the remaining product as needed! 

5. Adjust Quantity- If you need fewer or more of any of your refills, simply select the refill you want to adjust, select “Manage this Subscription” and change the quantity to your desired amount. 

6. Swap - Under each product, you can select “Manage this Subscription”, then find the product you want to swap in and select ‘Swap’.

7. Change Scent (for Hand Soap, Oxi Booster and Body Wash)- You can change the scent by selecting “Manage this Subscription” and then selecting the scent of your choice in the drop down labelled ‘Scent’. 

8. Cancel Subscription - To cancel the subscription for a given product, you can click into “Manage this Subscription.” At the bottom, there is an option to “Cancel Subscription” where you will be prompted to proceed with cancelling your product. 

Please note that subscription orders are processed on the day of the month that you began your subscription! To effectively cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. You can find this date in your account under “Subscription”. 

Need more help? Shoot us a note to [email protected] and we’re on it!