My Order

Can I customize a kit or refill pack?

At this time, we do not offer customization of our fixed kits and refill packs.

How much is shipping?

Shipping to the US;. Shipping is free on orders over $50 within the US. For any order less than $50, our shipping is:. - $1.99 for all subscription refill orders under $50. - $4.99 for all other orders. Shipping to Canada;. - $9.99*. Shipping to the

Where do you ship/Do you ship Internationally?

Blueland currently ships to the following countries;. - United States** (Including Puerto Rico). - Canada (please note Canadian orders are in USD). - United Kingdom. - Australia. - New Zealand. - *Please note, Blueland does not offer shipping to Hawa

Can I cancel or change my order once it has been placed?

Yes, you can make changes to your order within 3 hours after it's been placed. To get started, click the "Edit Your Order" button on your Account page or the link in your order confirmation email to make edits. If you need a hand or have any question

Where can I find my processing or past orders?

Log into your Account page and you'll be able to see your full order history for both past and in process orders.

Do you offer expedited shipping?

Yes, we do! We offer expedited shipping within the United States. It is $20 for each order of our Hand Soap Duo, Clean Suite Kit, Clean Essentials Kit, Clean Up Kit, Dish Duo, Laundry Essentials, and Bathroom Essentials Kit. It is $15 for each order

What is your return policy?

We hope you’re loving your Blueland products! If for any reason you’re not completely satisfied, we offer free returns on orders shipped within the U.S. Simply click here to start your return within 100 days of shipment, and we’ll handle the rest! On

Can I exchange my order/products?

While we don't currently offer direct exchanges, you can process a return within 100 days of purchase by visiting our returns page and when prompted, you can select "Store Credit". A store credit code will then be generated and can be used immediatel

How do I return an international order?

At the moment, we only offer returns, exchanges, and replacements for domestic orders and cannot accommodate international orders (orders to Canada, New Zealand, Australia or the UK). If for any reason you are unhappy with your Blueland products, sen

When will I see my refund?

Once we’ve processed your return request, your refund should appear on your original payment method within 5-7 days. Thanks so much for your patience!

What methods of payment do you accept?

We accept all major credit cards (VISA, Mastercard, American Express), Afterpay (US Customers only), PayPal, and Apple Pay.

When can I expect my order?

We typically ship 2-3 business days after we receive your order, however during busy times this could extend. Depending on where you live in the United States, you can expect to have your order delivered to you in 7 - 10 business days after your ord